Terms & Conditions
You agree to use Myellure.com website (the “Website”) owned & operated by Ellure Cosmetics Trading LLC., only for purposes that are permitted by this Terms & Conditions and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
You agree that you will not access or attempt to access the Website other than through the interface that is provided by myellure.com, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of Myellure.com.
You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose.
You agree that you are solely responsible for any breach of your obligations under this Terms & Conditions and for the consequences (including any loss or damage which Myellure.com may suffer) of any such breach.
You may be required to register with Myellure.com in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request. Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to Myellure.com including those set forth in these Terms & Conditions, Myellure reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.
These Terms and Conditions apply to Myellure, henceforth known as “Myellure.com”
All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively “Content”) is owned or licensed property of Myellure.com or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all content on the Site is the exclusive property of Myellure. Myellure.com and its suppliers and licensors expressly reserve all intellectual property rights on all Content.
LEGAL CAPACITY TO MAKE AGREEMENTS AND TRANSACT
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Miahy.com ‘Normal Price’ is usually the Manufacturer’s or Supplier’s Recommended Retail Price and may include carriage where applicable. On imported and ‘Own Branded’ products, our ‘Normal Price’ is based on equivalent products in the market and can be quantified on request.
All products listed on our retail shop are priced inclusive of VAT which is 5 percent of product value after discounts, if discounts are applicable.
Although we are confident that our prices are competitive, if you find the same product elsewhere we will price match it.
Alternative supplier products must be brand new and must be ‘like for like’ with regards to specification and colour and carry a comparable guarantee and be in stock at the time of purchase for powerhouse to price match.
Free Delivery is applicable on all products above 100 AED across UAE.
Myellure.com currently offers
- a) COD (“Cash on Delivery”)
Payment & Delivery options are applicable within United Arab Emirates only.
We do not store credit card details nor do we share customer details with any third parties.
Myellure.com take all of our customers seriously and we try to offer them the best possible service available, however if you feel you have something to complain about please contact us.
For customer service please use the contact us page.
All prices quoted are correct at time of going to press, due to circumstances beyond our control these may change, including rate of Value Added Tax. The price levied will be confirmed at the time of ordering.
Incorrect/Faulty goods must be returned to us before replacements will be dispatched.
We strive to keep the majority of the products listed on our website in stock at all times. Occasionally some items are out of stock. If you order an item that is out of stock, we will contact you within 48 hours (2 working days) and advise you when the item is due back in or of any comparable product that is available.
Refunds will be made in the original payment method and within 14 days of our receipt of goods. All refunds must be authorized by our staff.
YOUR RIGHT TO CANCEL
Free 5 days Return If you are not 100% satisfied with your purchase, you can return it for free and get a full refund. Just make sure to contact us within 3 business days from the day your order is delivered, and ensure that the item is in its original packaging, unworn and in the same condition you received it. If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees incurred.
Once received the returned order, the refund payment will be processed in 7-14 working days
Please note: our couriers do not collect any unpackaged goods.
All order cancellations or returns must be notified to us by e-mail only. If you wish to cancel or return goods please e-mail our Customer Service Department at the address, please email email@example.com
No cancellation of order will be accepted after 14 days from delivery of goods.
Goods that we don’t normally stock, are not part of our core product line or are specially specified by customers are classed as ‘made to consumer specification’ and therefore are not covered by distance selling regulations.
Myellure.com endeavour to keep product information as up to date as possible. However, specifications are liable to change without notice. Product photographs are intended to illustrate the particular model but may, occasionally, not reflect the product as sold. Unless specifically stated, weights, bars and other accessories shown on photographs are not included – please call for further details on any particular product.
While every effort is made to provide accurate and up to date information, Myellure.com cannot be held responsible for any errors or omission on our website or brochures.
Although Myellure.com make all efforts to ensure that all pricing information on the website is accurate, occasionally an error may occur and goods may be mispriced. If a pricing error is discovered or an order is placed at the erroneous price we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
All orders made by you through the Website are subject to acceptance by us. We may choose not to accept your order for any reason and providing no payment has been taken nor any explicit acceptance of your order has been accepted, we will not be liable to you or to anyone else in those circumstances.
After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.
For certain goods, information concerning stock availability is not available on the Website. If you order goods which are not available from stock, we will contact you by e-mail and you will have the option to wait until the goods are available from stock, or cancel your order in accordance with our cancellation and returns policy. In the event your order is cancelled, we will refund any payment already collected from you in respect of that order, in accordance with our cancellation and returns policy.
Any email or other electronic acknowledgement by us regarding receipt of an order placed by you does not constitute legal acceptance by us of your order.
While every care has been taken to ensure that this website is virus-free, Myellure.com accepts no liability for viruses or virus damage as result of using this website.
Nothing in these terms and conditions affect your statutory rights.
In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user’s computer is/was infected with a virus or malicious software. Myellure.com or its associated partners and employees cannot be held responsible in such a scenario or circumstance.
Myellure.com reserves the right to refuse a delivery or honour an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. Myellure.com also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.
LIMITATIONS OF LIABILITY
IN ALL CIRCUMSTANCES MYELLURE.COM ‘S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. MYELLURE.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. MYELLURE.COM SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT MYELLURE.COM HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to MYELLURE.COM and MYELLURE.COM shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.
This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.